Careers

Ashorne Hill Learning and Development centre strives to deliver an exceptional learning experience for our customers, made possible by a passionate hospitality team. We are looking for people to join us who share that passion to deliver great customer service and want to work as part of a happy and supportive team.

Set in a stunning listed manor house in the Warwickshire countryside, Ashorne Hill has over 40 meeting rooms, 110 guest rooms and caters for up to 300 guests across a number of restaurants, refreshment areas and bars.

We create an environment where every team member is encouraged to develop themselves and can rely on their colleagues to look out for them. As a result, we have a fantastic operations team that builds long-lasting relationships with our repeat customers, and makes new customers want to come back.

Current Opportunities

L&D Content Writer

At Ashorne Hill, we are a unique and dedicated Learning and development centre set in 35 acres of tranquil grounds in the heart of Warwickshire.

We design and deliver inspirational and transformational learning facilitated by our very own learning and development managers, in early career development, management, and leadership, with a particular focus on soft skills. Our managers offer a well-rounded approach and are equipped to meet learners needs and inspire change within their businesses.

Our programmes are delivered through a blend of digital, virtual, and face-to-face learning, which we’re lucky enough to be able to deliver a lot of our training throughout our conference centre.

L&D Content Writer

Assist the L&D Manager – Strategy in the definition and development of the L&D content strategy.
Develop, implement, and continually review the annual L&D content plan.
Create, write, produce, publish, maintain, and repurpose high-quality, engaging, persuasive, and original L&D content for all channels, ensuring it is optimised to generate sales conversions and return on investment.
Create L&D case studies, learner stories, scripts, and client reports that showcase Ashorne Hill’s capabilities and point of difference.
Identify industry publications, liaise with editors, and submit relevant content in a timely manner.
Liaise with Marketing to ensure all L&D content is consistent with the wider Ashorne Hill brand.
Work closely with the L&D design team to ensure our collateral requirements are met, encouraging new levels of creativity and innovation.
Keep up to date with what’s trending in the L&D and business environment and respond quickly to current news and events.
Track, measure, and evaluate L&D content performance, report on progress, iterate, and make suggestions for new approaches.
Establish and take ownership of the L&D content marketing library.

View and apply on Indeed

Food & Beverage Manager

Food & Beverage Manager

This is a key management role within conference centre operations, managing and taking responsibility for leading an excellent food and beverage service through various catering outlets and for an in-meeting-room service.

This role is for 40 basic hours per week, working 5 out of 7 days. With weekend working required to support the business needs. Daily catering for up to 400 customers and 60 staff, with assistance of 2 Assistant Managers, 2 Supervisors and a a team of F&B assistants.

Duties include:

Continuously driving standards within the department, using skills, knowledge and expectations.
Review standard operating procedures and processes within the department, ensuring compliance to H&S regulations and COSHH regulations.
Manage Cleaning Rota for all Food & Beverage outlets.
Manage the resourcing of the department, including well-trained casual staff and agency staff.
Motivate and engage staff through regular briefings, departmental meetings and training. Encouraging a culture of continuous improvement.
Team development, manage the recruitment, induction and ongoing development of the team with support from HR.
Manage Day to day team welfare issues, handle return to work interviews and concerns or complaints from staff.
Monitor and respond to customer feedback to facilitate improvements.
Stock and cost control for the department. This includes auditing, and developing the beverage offering, bar pricing and special offers.
Act as Licensee.
Take responsibility for H&S within the department.

Please apply via Indeed: https://uk.indeed.com/job/food-beverage-manager-1d0332d60ebba7d4

Conference & Events Porter

Conference and Events Porter duties Include:

General day to day set up and maintain of all public spaces, team building and outdoor spaces.

Meeting rooms

Set-up, ‘tidy’ and service training and syndicate rooms to the customers’ requirements as detailed in Kx and to the agreed standard.

PATIO

Daily preparation and maintenance of patio – clearing cups and glasses, cleaning tables, removing/sweeping away rubbish and cigarette butts, returning empty bottles to the bar and repositioning furniture through out the shift.

Emptying cigarette and waste bins, maintaining the storage of seating covers and the cleanliness and quality of the seating, furniture and table accessories.

Prepare patio for outdoor events; cordoning it off with appropriate signage, helping to set up additional equipment (such as the BBQ)

OUTDOOR SEATING

Placing out the deck chairs, tidying them during shift

Daily checking and maintenance of the outdoor furniture and removing broken equipment – passing it to the estates team for repair (to include all seating, wooden benches, tables, and patio umbrellas etc).

Checking tidiness and quality of outlying furniture areas (such as outside the Shedden Centre and by the pond).

PREPARATION FOR OUTDOOR EVENTS

Meeting rd parties and co-ordinating use of outdoor spaces and access to water, electrics etc.

With the assistance of the estates team set up AH outdoor equipment as required.

TIPI AND PODS

At the beginning of the hiring season co-ordinate the preparation of Tipi and pods liaising with the Estates Manager for support as required.

Check and maintain pods and tipi on a daily basis informing the estates team if any significant maintenance is required.

TEAM BUILDING

Prepare and clear away team building activity spaces as identified on function sheets.

Maintain team building equipment and instructions as required

Deliver supervised activities as planned.

RESERVED CAR PARKING/ EV – CHARGING POINTS

Prepare dedicated car parking spaces/ areas as requested by the sales team.

Monitor the use of the EV charging points to ensure availability and in working order. Keep reception informed of any issues.

INDOOR SPACES

Support the operations teams with daily duties, keep public areas tidy, tables wiped, cups and litter removed

Conference and Events Night Porter

Night Porter Duties:

To prepare training/syndicate, events rooms, and public areas to the customer’s requirements and to the agreed standards as set out in the SOP Manual. Whilst this role is dedicated to setting up and cleaning of meeting rooms it is essential that a ‘Customer First’ approach is always taken. This role will adapt with the needs of the business, customers and improving our efficiency.

Assist the Night Duty Manager and F&B team with crowd control during events such as Christmas parties. Assist with changing dining room sets and cleaning the restaurant and private dining spaces after events finish at night ready for the next day.

If requested, conduct nightly security patrols of the site with the Night Duty Manager.

Act as Fire Investigator during the night and assist the Night Duty Manager during night-time incidents.

Act as a first aider whilst on duty.

Hours– 32 hours with availability to flex up to 40 hours to cover holidays and absence. Working 4 out of 7 nights. Nights would be arranged on rotation, with some weekend working required. Shift pattern may vary depending on business needs and levels.